bd90 Privacy Policy — Your Data Is Our Responsibility

bd90 ("we", "us", or "the platform") places the highest importance on the privacy of all its users. This privacy policy explains how we handle your personal information when you use the bd90 website, create an account, or use our services.

By registering an account or using any service on our platform, you are considered to have given your consent to this privacy policy. Please read this policy carefully.

bd90 collects the types of information listed below in order to operate its services properly. We only collect the amount of information necessary to provide our services and meet our legal obligations.

1.1 Registration and Identity Information

Information you provide when opening an account:

• Full name and date of birth
• Email address
• National ID card or passport number (for identity verification)
• Permanent address
• Username and password

1.2 Financial Information

Information required to process transactions:

• bKash, Nagad, Rocket, or Upay mobile wallet number
• Bank account details (if bank transfer is used)
• Deposit and withdrawal history
• Transaction reference numbers

1.3 Technical and Usage Information

Information collected automatically when you use our platform:

• IP address and device identifiers
• Browser type and operating system
• Login time, date, and session duration
• Page views, clicks, and navigation patterns
• Information obtained from cookies and web beacons

1.4 Communication Information

When you contact our customer service team, send messages via live chat, or email us, the details of those conversations may be recorded — for the purpose of improving service quality and resolving disputes.

bd90 uses collected information for the following legitimate purposes. Information is not used for any purpose outside this list.

• Account management and verification: Confirming your identity, verifying your age, and keeping your account secure.
• Processing financial transactions: Managing deposits, withdrawals, and bonuses.
• Providing customer support: Resolving issues, handling complaints, and offering 24/7 assistance.
• Fraud prevention: Detecting suspicious activity and ensuring platform security.
• Meeting legal obligations: Preparing reports and maintaining records as required under applicable laws and regulations.
• Service improvement: Analysing user experience to improve our services.
• Ensuring responsible gaming: Identifying unusual playing patterns and providing support where needed.
• Promotional communications: Keeping you informed about bonus offers and updates, with your consent.

bd90 is committed to protecting the privacy of your personal information. Information may only be shared in the limited circumstances described below:

3.1 Service Provider Partners

We use selected third-party services for payment processing, identity verification, and technical support. These partners only receive the information they need to carry out their designated tasks and may not use your information for their own purposes.

3.2 Legal Requirements

We may be required to disclose information to legal authorities in order to comply with court orders, government directives, or applicable law.

3.3 Fraud and Security Protection

Information necessary to prevent financial fraud, money laundering, or other illegal activity may be shared with relevant authorities or partners.

3.4 Business Transfers

In the event of a business merger, acquisition, or sale of assets, your information may be transferred. You will be notified in advance in such cases.

bd90 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website — maintaining login sessions, security tokens, and saving user preferences. They cannot be disabled.

4.2 Analytical Cookies

These cookies help us understand how users are using the site. The information collected is aggregated and anonymous. We use this information to improve the quality of our services.

4.3 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling certain cookies may mean that some features of the site do not work correctly.

bd90 has put industry-standard security measures in place to protect your personal and financial information. Our security framework is regularly reviewed and updated.

• SSL Encryption: All communication between your browser and our servers is secured through SSL/TLS encryption.
• Data Encryption: High-level encryption technology is used when storing sensitive information.
• Access Controls: Only authorised staff can access user information, and they are limited to only the information needed to carry out their duties.
• Two-Factor Authentication: Two-factor authentication is available for added account security.
• Regular Audits: Our security measures are reviewed regularly through internal and external audits.
• Incident Response Plan: We have a detailed plan in place to respond quickly to any security incident.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or for as long as required to meet legal obligations.

• Account information: Retained while the account is active and for the legally required period after the account is closed.
• Financial records: Transaction information is retained for the period prescribed under financial regulations.
• Communication records: Customer service conversations are deleted once they are no longer relevant.
• Technical logs: System logs are automatically deleted after a set period.

If you request account closure, we will securely delete or anonymise your information once the mandatory retention period has ended.

You have the following rights regarding your personal information. You may contact us at any time to exercise these rights.

7.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information.

7.2 Right to Rectification

You have the right to request correction of any inaccurate information. You can update many details yourself directly from your account settings.

7.3 Right to Erasure

In certain circumstances you have the right to request deletion of your personal information. However, some information must be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to your information being used for marketing communications and to unsubscribe at any time.

7.5 Data Portability

In certain circumstances you have the right to receive your information in a structured, machine-readable format.

bd90 is a platform strictly for adults. Our services are only for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of registration. If we become aware that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

bd90 reserves the right to update this privacy policy from time to time. The policy may be revised to reflect changes to the service, new legal obligations, or best practices in the industry.

For significant changes, we will notify you through any of the following methods:

• A notice will be sent to your registered email address
• A notification will be shown when you log in to the platform
• The "Last Updated" date at the top of this page will change

If you continue to use the platform after a policy change, you will be considered to have consented to the new policy. If you do not agree to the new terms, please request that your account be closed.

bd90 is committed to the wellbeing of its users. Alongside protecting your privacy, we monitor your playing patterns to ensure responsible gaming.

The purpose of this monitoring is to identify potentially problematic behaviour early and to provide support where needed. Information collected for this purpose is never used for marketing.

To learn more about responsible gaming, visit our Responsible Gaming page.